FAQ

How do I place an order?

Please use the CONTACT US form for available prints online. If you have a custom art project you'd like me to consider, please contact me on the "Get In Touch" page.
What if my order arrives later than expected or in poor condition?

We make every effort to package orders using high quality packaging materials to ensure safe delivery on time. We ship on Fridays via U.S. Postal Service. If you need an order faster than the standard time frame; say overnight or within two days or so, please let us know so we can expedite using Fed Ex or one of the other quick ship carriers.
Why does Suzi Ree Creative Arts not accept returns or offer refunds (with rare exceptions)

We make every effort to provide top quality service and materials. Due to the high cost of shipping this way, we are unable to accept returns/offer refunds. We are not responsible for delays or mishandling of items once they have shipped. If an extraordinarily weird situation does arise, we will do our level best to try to resolve it along side of our policies.
When can I expect my order to arrive once it has been placed?

We ask one to two weeks be allowed for orders to be received. We work hard to get them packaged and ready for shipment on Fridays. Start counting shipping time the Friday after an order is submitted. Please contact us with any questions prior to placing an order - or to discuss your unique situation or issue.